If you own an iPhone with Face ID not working and want to sell it, you might worry that it won’t fetch a good price. The good news is: you can still sell your device! This article will walk you through the steps to prepare your iPhone, explain the risks, and show how to maximize value even when Face ID is broken.

 

What is Face ID and why does it matter when selling?

Face ID is Apple’s facial recognition technology, introduced with the iPhone X, allowing secure unlocking, authentication, and payments. When Face ID is working, it increases a device’s resale value since most buyers expect all features to function properly.

 

Why Face ID may not work

  • Hardware damage: TrueDepth camera or IR sensors malfunctioning
  • Impact or water damage: internal circuits may be affected
  • Non-genuine repairs: screen or parts replacement without Apple-certified components
  • iOS bugs: software glitches preventing Face ID function

 

Steps to try before selling

1. Check Face ID settings

Go to Settings > Face ID & Passcode and make sure it’s enabled.

2. Reset Face ID

In Face ID & Passcode, choose Reset Face ID and set it up again.

3. Update iOS

Ensure you’re on the latest version of iOS, as updates often fix Face ID-related bugs.

4. Seek professional repair

If the issue persists, visit an Apple Authorized Service Provider or trusted repair shop to confirm whether it’s hardware-related.

 

Can you still sell an iPhone with no Face ID?

Yes, you can! But the resale value will be lower. The final price depends on:

  • Overall condition: scratches, screen damage, etc.
  • Other functionality: camera, buttons, battery performance
  • Model popularity: newer iPhones are easier to sell

 

5 Tips for Selling an iPhone Without Face ID

  1. Be honest: Clearly state in your listing that Face ID is not working.
  2. Factory reset: Erase all data before handing over the device.
  3. Remove Apple ID: Sign out of iCloud to avoid Activation Lock issues.
  4. Show condition: Take clear photos of the device, including any flaws.
  5. Price fairly: Compare with market value and lower the price 15–40% depending on model/condition.

 

Where to sell an iPhone without Face ID

  • Facebook Marketplace: quick, local buyers
  • Platforms like Kaidee, Shopee, Lazada: broad audience of second-hand buyers
  • Mobile trading websites: e.g., Jumnum2go, Pdamobiz
  • Trade-in shops: some stores accept devices with Face ID issues at reduced prices

 

Precautions before handing over

  • Double-check that no personal data remains on the device
  • Include accessories like charger or box if available
  • Provide the IMEI number so the buyer can verify

 

FAQ

Q: How much lower is the resale value without Face ID?

A: Typically 15–40% less than market price for the same model in full working condition.

Q: Should I repair Face ID before selling?

A: Not required, but repairing could increase the value and make it easier to sell.

Q: Will stores buy an iPhone with broken Face ID?

A: Yes, some stores will, but expect a lower offer. Always disclose the issue upfront.

 

Conclusion

Even if your iPhone’s Face ID isn’t working, it’s still possible to sell it safely and at a fair price. Honesty, proper preparation, and the right sales channel will help you find a buyer. By resetting the device, removing your Apple ID, and setting the price realistically, you can successfully turn your iPhone into cash—even without Face ID.